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    Customer Service:: customerservice@dfwgiftgallery.com
DFWGiftGallery.com Discount Club: discountclub@dfwgiftgallery.com

  Return Policy
   
We stand behind our products 100% and offer a full money back guarantee or exchange on all purchases if products arrive defective or damaged in any way. If you wish to return unused merchandise purchased from DFW Gift Gallery, you may do so within 7 days of receipt of your item. If the return is due to a manufacturing error, we will send you a replacement for the item and the initial & return shipping fee will be waived. If you received the wrong item, we will send you the correct item and the initial & return shipping fee will be waived. If you wish to return your order please email us at customerservice@dfwgiftgallery.com to receive your return authorization number. We will accept authorized returns within 7 days as long as the items are unused and in the original packaging.

  Privacy Policy
   

DFWGiftGallery.com has created this privacy statement in order to demonstrate our firm commitment to privacy.

General Statement of Principles
As described below, any information we gather on this web site is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

Personal Information Collected - Order Forms
With the exception of credit card info, we store the information from your order form to allow us to track consulting issues or refer to a previous order to help provide some customer service. You may elect to have your information completely removed from this system by e-mailing us at customerservice@dfwgiftgallery.com with your request.

Information Correction or Removal
If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at customerservice@dfwgiftgallery.com with the details of your request.

 
   

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